Wednesday, August 6th 2025
Charlene does an excellent job and makes the process extremely easy. She answers any questions, no matter how simple they may be. She is extremely qualified to handle experienced traveler with "tougher" questions, all the way to the novice traveler just trying to figure simple things out. She is very timely and I would recommend her to anyone planning a vacation. 
Charlene does an excellent job and makes the process extremely easy. She answers any questions, no matter how simple they may be. She is extremely qualified to handle experienced traveler with "tougher" questions, all the way to the novice traveler… 
–Nate G.
Sunday, July 27th 2025
Charlene always does a fantastic job recommending great vacations and then setting them up for us.
–Tamina H.
Wednesday, July 23rd 2025
Charlene is awesome! Takes care of all our vacation needs.
–Scott D.
Thursday, June 19th 2025
I had the best experience with Charlene. Always so helpful and makes me feel like I am a princess.
–Marlene B.
Tuesday, June 10th 2025
–Emily H.
Thursday, June 5th 2025
–Tony J.
Wednesday, June 4th 2025
This was a graduation and birthday cruise for our grandson and Charlene made it so special for our family. She got us the best rates, gave us on board credits and gifted each our rooms with chocolate covered strawberries. Best family vacation ever!
–Anna V.
Tuesday, May 27th 2025
Charlene is the best! Her recommendations for excursions, along with our room placement on the ship was incredible.
–Melissa M.
Monday, March 31st 2025
Charlene is amazing & always goes above & beyond! She is friendly & takes the time to answer any questions thoroughly.
–Melissa S.
Wednesday, January 1st 2025
Excellent follow up skills and pays attention to details
–Myrna S.
Tuesday, December 24th 2024
Excellent
–Gladys S.
Tuesday, November 19th 2024
Charlene has planned two wonderful cruises for me. The first was an Alaskan cruise with my husband and 7 other people. The second was an office cruise to the Caribbean for 10 people. I had never been on a cruise and knew nothing about it. Charlene was an invaluable resource! She planned everything and it couldn't have been smoother. Both cruises were incredible, and I would never dream of taking another cruise without Charlene's help! Trust her with all your cruise dreams...she'll make them all come true! Charlene has planned two wonderful cruises for me. The first was an Alaskan cruise with my husband and 7 other people. The second was an office cruise to the Caribbean for 10 people. I had never been on a cruise and knew nothing about it. Charlene… –Sheri C.
Monday, September 30th 2024
The whole process went very smoothly. Very professional, welcomed every question. We had a worry free honeymoon thanks to Charlene she took care of everything. Definitely coming back to her again for every trip and referring her to friends and family!!!
–Shannon C.
Tuesday, September 24th 2024
Had a great time and Charlene was beyond excellent.
–Peter F.
Friday, September 20th 2024
Charlene is the best! We’ve used her many times and will continue to use her and recommend her.
–Lindy C.
Wednesday, September 18th 2024
–Deja H.
Thursday, September 12th 2024
Charlene always goes above and beyond to help with any questions or issues. Her dedication to outstanding customer service is a breath of fresh air!!
–CHRISTINA B.
Thursday, September 5th 2024
I love working with Charlene! She makes sure everything is perfect for us.
–Linda J.
Sunday, June 23rd 2024
Charlene is one of the best travel planner! She make sure that we have everything we need in order to have the most relaxing and fun vacation. From her documents to little tips that she gives made our experience so much better. I have recommended her to so many people and have many family members planning to use her for this next vacation. Charlene is one of the best travel planner! She make sure that we have everything we need in order to have the most relaxing and fun vacation. From her documents to little tips that she gives made our experience so much better. I have recommended her to…
Thursday, May 16th 2024
Charlene is the best!!!
Saturday, April 13th 2024
Best experience with Cruise planners. The trip was a breeze- we actually got to relax on vacation. The personal touches once on ship were wonderful
Monday, March 25th 2024
Everything was wonderful. Could not have done it without you. Perfect vacation!
–Mallory M.
Monday, February 12th 2024
What a time of much needed rest and relaxation! We truly enjoyed our 7 nights on Royal Caribbean leaving from San Juan. Charlene, you made our cruise so special with the booking with ease, chocolate covered strawberries to celebrate my birthday, and all the extras. Thanks for being such amazing cruise planner! What a time of much needed rest and relaxation! We truly enjoyed our 7 nights on Royal Caribbean leaving from San Juan. Charlene, you made our cruise so special with the booking with ease, chocolate covered strawberries to celebrate my birthday, and all…
Saturday, December 16th 2023
Charlene is the absolute BEST!! She put a personal touch on our trip! I was pregnant and it was our anniversary- left us case of water and chocolate strawberries in our cabin! She’s super thoughtful!!
–Allison I.
Wednesday, September 13th 2023
I really love using a travel agency for my group vacation needs. Charlene is organized, professional and always an email or phone call away with any concerns. Thank you!!
Friday, September 8th 2023
Charlene was extremely helpful with planning our first cruise. Everything went perfect. Including the delicious chocolate covered strawberries she surprised us with. We will definitely be using Charlene Garcia for future vacation plans.
Sunday, August 6th 2023
Charlene planned our trip through Italy for us, and it was a trip of a lifetime! She is so easy to work with, ensuring every step of the way in planning is explained and she executed our trip flawlessly! Every single detail was thoughtfully taken care of, down to the private car pickups between hotels, excursions and hiring guides who walked us to where we needed to be every time! I will never book another adventure without using her services. Thank you, Charlene! ???? Charlene planned our trip through Italy for us, and it was a trip of a lifetime! She is so easy to work with, ensuring every step of the way in planning is explained and she executed our trip flawlessly! Every single detail was thoughtfully taken care… –Beth P.
Wednesday, July 19th 2023
Booking this cruise was very easy, especially with multiple people. My cruise planner was able to assure that our rooms were near each other and that our dinner tables were as well. Charlene also made sure that we had every single question answered. Charlene made booking the cruise, less scary, and very easy to do. Booking this cruise was very easy, especially with multiple people. My cruise planner was able to assure that our rooms were near each other and that our dinner tables were as well. Charlene also made sure that we had every single question answered.…
Monday, May 29th 2023
Excellent service.
Thursday, May 25th 2023
We needed a getaway and Charlene helped us find our perfect paradise vacation. It was so smooth. She had all of our transportation and reservations set up. She is the BEST!
Wednesday, May 10th 2023
Charlene did an excellent job! I appreciate her knowledge and she kept me informed all along the way! Will use her again and tell my friends!
Wednesday, March 8th 2023
Charlene is phenomenal! We had one chaotic group booking a cruise, she worked with everyone and their situations to create the perfect travel plans. Additionally answering all of our questions, which consisted of plenty!!
Tuesday, December 13th 2022
Charlene was knowledgeable, courteous, and very patient. I had so many questions because it was my first cruise. I didn't feel rushed, and she was very accommodating and flexible with my requests. I will continue to use her services for future trips. Thank you so much, Charlene! Charlene was knowledgeable, courteous, and very patient. I had so many questions because it was my first cruise. I didn't feel rushed, and she was very accommodating and flexible with my requests. I will continue to use her services for future trips.…
Tuesday, November 29th 2022
Charlene was very helpful. Appreciate her quick responses.
Thursday, October 6th 2022
Great job by Charlene, hotel could have taken care of us a little better. Had to ask for towels and room service the 3rd day. Great view. Cruise Planners did great. The location was perfect.
Tuesday, September 13th 2022
Had a great time will booke a cruise with Charlene any time she does a wonderful job and she is with you till your travel time arrives
Saturday, September 3rd 2022
Charlene always gives several options that fit the requests for each trip. She checks in regularly and pivots at a whim when needed. She shows she cares about my experience and I greatly appreciate her!
Monday, August 8th 2022
Our trip and all reservations went smoothly, and we had a great time!
Thursday, July 14th 2022
Charlene was fantastic! She sent us all the information we needed from map of the airport we were arriving to, what to avoid and traveling tips. She was very helpful answering any questions. Would totally recommend and be booking another trip with her again. Charlene was fantastic! She sent us all the information we needed from map of the airport we were arriving to, what to avoid and traveling tips. She was very helpful answering any questions. Would totally recommend and be booking another trip with her…
Sunday, June 19th 2022
Travel Agent was very helpful and knowledgeable!
Monday, May 9th 2022
Charlene was amazing. She took care of the plans for or dream trip , transportation. She did not hesitate on answering all my questions and concerns. Thank you Charlene ????
Tuesday, May 3rd 2022
Yes
Monday, April 25th 2022
Our travel agent was the best! She took care of our every need! Thank you, Charlene Garcia!??
Monday, April 25th 2022
Charlene Garcia is the best travel agent!! We’ve used her numerous times and have referred her. She makes everything so easy!!
Tuesday, March 15th 2022
Charlene was wonderful. She was quick to answer any questions I had, and there were LOTS! Very helpful????
Tuesday, March 15th 2022
Our trip was fantastic it is so easy to book a trip with Charlene. We just tell her where we would like to go and when. The rest is taken care of and she always picks the perfect place for our family.
Monday, March 7th 2022
Charlene worked very hard to accommodate my health needs
Friday, January 21st 2022
Charlene is so great at knowing what our family likes. The resort was clean and very nice!! We had a great family trip. We will definitely be in touch with her next year!!
Sunday, January 16th 2022
Charlene was extremely helpful and knowledgeable especially for those new to traveling.
Wednesday, November 17th 2021
Charlene was amazing she answered every question we had went out of her way to add a extra person to our trip and even was able to get our check out date changed when our first flight was canceled and we lost a full day of our vacation.
Wednesday, October 6th 2021
Charlene is an excellent travel agent. She always answers my questions promptly. And I appreciate that she sends me reminders on things I need to remember for my upcoming trips.
Monday, August 23rd 2021
Charlene is absolutely wonderful! She meets all your needs and is there if there are any travel hiccups.
Monday, August 16th 2021
I have used Charlene Garcia at Cruise Planners for my last two trips - I will never use anyone else. She is amazing!!!
Tuesday, August 3rd 2021
I JUST LOVE Charlene, SHE HAS HELPED BOOK A FEW GETAWAYS FOR ME.
Tuesday, August 3rd 2021
Charlene Garcia is the best Travel Agent out there!
Monday, August 2nd 2021
We have booked and taken 2 cruises through Charlene Garcia and have our 3rd one coming up in September. Charlene is the best at getting everything perfect and exactly what we want. I’ll never again book on my own or go through anyone else.
Friday, July 23rd 2021
Charlene was amazing every step of the way! She's patient and so knowledgeable!
Sunday, June 20th 2021
Charlene was the best finding a great resort at a good price.
Friday, May 28th 2021
Thank you Charlene. This was a fabulous trip. We appreciate all your help.
Monday, April 26th 2021
Charlene not only planned an unforgettable and much needed vacation for us she also went above and beyond to change our original flight home to non stop, landing at 2pm vs 10 pm with a layover in Houston.
Monday, February 22nd 2021
Charlene is the best travel agent I have ever used. I have recommended her to friends and family and I will never use any one else. She always goes above and beyond!!
Sunday, February 21st 2021
Charlene was amazing through the entire process. She always answered my questions promptly and kept me apprised of any changes that had been made. While we were on vacation, the weather caused cancellations and Charlene went above and beyond to help me get plans changed so I could continue to enjoy my vacation. Charlene was amazing through the entire process. She always answered my questions promptly and kept me apprised of any changes that had been made. While we were on vacation, the weather caused cancellations and Charlene went above and beyond to help me…
Thursday, December 10th 2020
Charlene was so attentive, professional and convenient. She gave me options and found exactly the amenities that we requested. She listened and delivered! I highly recommend Charlene.
Tuesday, August 11th 2020
I have worked with Charlene a couple times now and she has provided quality service each time. My wife and I are getting ready to go on a week long vacation and she not only was able to find a deal cheaper than what we could find, but she also was able to upgrade our room when our itinerary was changed.
Aside from personal vacations, she can also help out with business trips as well. She has helped my clients with their flight and lodging and it helped save me some headaches. I would highly recommend using Charlene for any of your personal or business trips! I have worked with Charlene a couple times now and she has provided quality service each time. My wife and I are getting ready to go on a week long vacation and she not only was able to find a deal cheaper than what we could find, but she also was able… –Bo S.
Saturday, March 28th 2020
Charlene Garcia is THE best travel agent! She did all the work, answered all of our questions and was so friendly and went above and beyond for us. My husband and I had an incredible cruise and have her to thank! We already booked our next cruise with Charlene and cannot wait to go on our next dream vacation! Thanks, Char! Charlene Garcia is THE best travel agent! She did all the work, answered all of our questions and was so friendly and went above and beyond for us. My husband and I had an incredible cruise and have her to thank! We already booked our next cruise with… –Brittany D.
Saturday, March 28th 2020
Such a kind and on top of it professional. Handling groups of people I know can’t be easy, but she does it with grace. Book her! I can’t wait to in the future.
–Danielle M.
Tuesday, March 10th 2020
Charlene always goes above and beyond for us whether it’s booking a large cruise or a short weekend stay. She’s amazing. You won’t be disappointed!
–Megan H.
Monday, January 6th 2020
Charlene was great during this entire cruise planning experience. She answered all of my silly questions with professionalism and humor. We will contact her for our next vacation experience.
–Deborah C.
Saturday, December 28th 2019
Charlene was great during this entire cruise planning experience. She answered all of my silly questions with professionalism and humor. We will contact her for our next vacation experience.
–Deborah C.
Saturday, December 28th 2019
We picked Charlene to book our Christmas vacation after getting overwhelmed with all the travel websites. We told Charlene a couple of different places we were looking at and she found us amazing deals that were better or compatible to online travel sites. We will definitely book our future travel adventures with Charlene. Anytime we had questions, she was happy to help. She is always looking at the best way to help her clients. I have recommended Charlene to many of my family and friends. We picked Charlene to book our Christmas vacation after getting overwhelmed with all the travel websites. We told Charlene a couple of different places we were looking at and she found us amazing deals that were better or compatible to online travel… –Angela E.
Sunday, December 22nd 2019
Charlene is the absolute best in the buisness. She not only had all the patience in the world she answered all my questions even on a sunday :/ She made my family christmas cruise for 8 magical and completly hassle free. I will definetly be using her for all my cruise needs simply amazing I give her 10 stars!!! Charlene is the absolute best in the buisness. She not only had all the patience in the world she answered all my questions even on a sunday :/ She made my family christmas cruise for 8 magical and completly hassle free. I will definetly be using her for… –VANESSA G.
Tuesday, December 3rd 2019
The Holland of America cruise was excellent!!
Shows were outstanding different classy
Food was very good and service at every level as well
I will take another cruise with them for sure
–Myrna S.
Wednesday, November 6th 2019
Charlene was extremely helpful during this very first cruise experience. She kindly answered every single one of my annoying questions in a timely manner. I highly recommend her services and hope to work with her again in the future. Thank you. :)
–Erica S.
Monday, November 4th 2019
Thank you! Thank you! Thank you!
We had a wonderful time on our cruise and you made the process of finding the perfect one a breeze!
–Heather W.
Saturday, October 5th 2019
Charlene is the best!! She is extremely responsive and quick to get you quotes. She’ll also let you know if there are any great deals or make suggestions based on her clients experiences. For example, we thought about upgrading to the balcony on our Hawaiian cruise, she suggested using the money for the helicopter ride instead since you aren’t on the boat that much. She was right!! The helicopter tour will be a lifelong memory and we barely stayed in our room. If you’re looking for 5 star service, Charlene is your agent! Charlene is the best!! She is extremely responsive and quick to get you quotes. She’ll also let you know if there are any great deals or make suggestions based on her clients experiences. For example, we thought about upgrading to the balcony on our… –Deborah C.
Tuesday, October 1st 2019
We have witnessed Charlene provide needed services to our business. She has the professionalism and knowledge you'd need for all business travel or leisure travel. She'll beat any online booking agent's customer service! She is great!
–Veronica T.
Friday, September 6th 2019
I thought booking on my own online was cheaper until Charlene helped us with a big trip. Our tour operator changed a date after we were booked. Charlene rebooked airfare, hotels and tour immediately with no extra charges. I would have panicked without her. I will never do it alone again. The internet is for looking; Charlene is for booking . I thought booking on my own online was cheaper until Charlene helped us with a big trip. Our tour operator changed a date after we were booked. Charlene rebooked airfare, hotels and tour immediately with no extra charges. I would have panicked… –Susan T.
Tuesday, August 6th 2019
Thank you for our best vacation yet!
Everything was amazing.
The early birthday treat was a wonderful start to a truly perfect vacation.
–Samantha V.
Thursday, July 25th 2019
Cant thank you enough! You are amazing and we appreciate starting it off with amazing treats and gifts!
–Katie M.
Wednesday, May 8th 2019
Charlene was amazing!!! My family ranges from 85 years old to 18 months old and she finds something new and exciting for us every year. THANK YOU Charlene!!!
–Nathan B.
Friday, March 22nd 2019
Charlene made the process of planning our Disney vacation so easy. The options are so overwhelming, but Charlene made it easy for us to choose the perfect vacation! We will definitely be using her services again and I would recommend her to anyone!
–Kelly R.
Sunday, March 17th 2019
Thanks Charlene!!!! We had a Magical time. We can’t wait for the next one!!!
–Jennie C.
Sunday, February 24th 2019
Charlene at Cruise Planners is the very best! She helped us book a Carnival Cruise and a short stay in Miami. She answered my million questions and was always super friendly, professional and responded quickly. We would recommend her over and over again. Charlene at Cruise Planners is the very best! She helped us book a Carnival Cruise and a short stay in Miami. She answered my million questions and was always super friendly, professional and responded quickly. We would recommend her over and over… –Joanna K.
Sunday, January 27th 2019
One word: exceptional. Charlene had our flights, accommodations, local transportation AND excursions/tours planned in less than 24 hours - who provides services like that anymore?!
Charlene saved me the stress of planning and booking our trip, leaving me in a great frame of mind to start just enjoying the anticipation!
She is the real deal- I’ll use no one else when planning our future vacations.
Thank you a million, Charlene - you’re a hundred stars out of five!!! :) One word: exceptional. Charlene had our flights, accommodations, local transportation AND excursions/tours planned in less than 24 hours - who provides services like that anymore?!
Charlene saved me the stress of planning and booking our trip, leaving… –Elizabeth C.
Monday, January 14th 2019
Charlene Garcia is professional, knowledgeable and always responds quickly to my email inquiries. I will use her for all of my future travel.
5 STARS
–Margaret R.
Wednesday, October 24th 2018
Charlene, we cannot thank you enough for setting up a wonderful honeymoon for us!! We had a blast! Our picture from snorkeling looks great in this adorable frame you sent us!! You are the best! I would recommend you to anyone!!
–Morgan T.
Friday, July 27th 2018
Charlene is AMAZING! We celebrated my husband's 40th on a cruise and she went above and beyond to make this cruise not only memorable but amazing. From getting everyone booked to situated she's hands on. It was my parents first time cruising and they absolutely loved it and everyone was raving about how awesome Charlene is and all the extras she had for us. I HIGHLY recommend my travel agent, Charlene! Charlene is AMAZING! We celebrated my husband's 40th on a cruise and she went above and beyond to make this cruise not only memorable but amazing. From getting everyone booked to situated she's hands on. It was my parents first time cruising and they… –Carolyn B.
Friday, July 27th 2018
Charlene was so helpful and super amazing. She gave us so much information about our cruise and what we could do in each of the ports. ..she will be my cruise planner for our upcoming Europe cruise....I totally recommend Charlene!!!!
–Lizette C.
Wednesday, July 25th 2018
Huge shout out to Charlene for planning the perfect vacation! Very knowledgeable, answers any and all questions. Stress free vacationing at it’s finest! Can’t wait to have her plan our next trip!
–Torey F.
Tuesday, July 24th 2018
Charlene is the best!!! She handles everything for you, makes life easy and makes sure that your trip is amazing! Contact her today. I guarantee you will not be disappointed.
–Jeffrey H.
Tuesday, July 24th 2018
Thank you, thank you, thank you to our most amazing travel agent Charlene Garcia. You made our very first cruise so easy and we all had a fantastic time. Can’t wait to go again!!
–Laurie V.
Tuesday, July 24th 2018
Thank you for planning an incredible cruise! My first vacation in two years and I must say, it was my best yet! You were so hands on with everything and was quick to answer any of my questions or concerns.
Thank you, thank you, thank you! Looking forward to booking my next adventure with you <3 Thank you for planning an incredible cruise! My first vacation in two years and I must say, it was my best yet! You were so hands on with everything and was quick to answer any of my questions or concerns.
Thank you, thank you, thank you! Looking… –Deana N.
Tuesday, July 24th 2018
Awesome experience. Charlene helped me find an awesome vacation cruise for us. My 3 grandchildren, wife and daughter. I had been on cruises before but was all organized by the company I worked for. Charlene was awesome at finding an awesome deal for 6 and explaining everything I needed to do. Available when I had questions, quick responses, always cheerful and patient. I am so grateful and we created moments and memories for a life time. I chose Charlene through word of mouth by a friend and I will do the same recommending her as well. Thank you Charlene, my grandchildren mean the world to me and they enjoyed their time tremendously. Awesome experience. Charlene helped me find an awesome vacation cruise for us. My 3 grandchildren, wife and daughter. I had been on cruises before but was all organized by the company I worked for. Charlene was awesome at finding an awesome deal for 6… –James M.
Sunday, July 15th 2018
Charlene organized a cruise for dozens of family and friend to take a trip to the Caribbean Islands coming in from all of the country. Everything went off without a hitch. We were so impressed with her we have booked a cruise with her again his summer. If you have not used her to book your travels you are missing out. I definitely recommend her and once she books your first vacation you will recommend her as well. Charlene organized a cruise for dozens of family and friend to take a trip to the Caribbean Islands coming in from all of the country. Everything went off without a hitch. We were so impressed with her we have booked a cruise with her again his summer.… –Michael M.
Monday, July 9th 2018
In the past we’ve not had good experiences with travel agents. That all changed when we met Charlene. She organized our first cruise last summer and made sure it was fantastic. She’s the absolute best.
–Laurie V.
Saturday, June 16th 2018
Charlene went above and beyond to make that our trip was everything that we wanted. Thank you for everything Charlene! We had a blast!
Tuesday, August 1st 2017
Charlene found me and my family the perfect island destination to travel to. We just returned from Punta Cana, Dominican Republic and we had an excellent time. The resort was amazing and everyone was very accommodating and helpful. Punta Cana is an absolutely amazing place to visit if you love white sandy beaches and beautiful water. I recommend using Charlene Garcia for all your destination bookings. Thank you for everything you did!! Charlene found me and my family the perfect island destination to travel to. We just returned from Punta Cana, Dominican Republic and we had an excellent time. The resort was amazing and everyone was very accommodating and helpful. Punta Cana is an… –Jennifer F.
